We are absolutely thrilled to begin coaching you or your student! At Rooted Music Coaching, our mission is to create a safe environment where students are able to gain an individually tailored, deeper musical understanding through purposeful teaching and community.
As we seek to establish this incredible community of musicians and coaches, we operate within a framework which helps us do so. Please take a moment to review our policies below.
Monthly Rates / Registration Fee
Monthly fees cover lessons only. However, RMC also offers many other activities and performance opportunities: two showcases, one in May and another in December as well as opportunities to serve local nursing homes throughout the year.
A one-time registration fee of $50 per family will be assessed at registration, but never incurred again.
Monthly Lesson Rates:
For specific monthly lesson rates, please refer to the specific web page for your RMC location. To find these pages, scroll to the top of this page, hover over the “Studio Lessons” tab, where you’ll see a drop down menu of locations appear. Click on your location and scroll down to fine your location’s monthly lesson rate.
**Please note a 3% processing fee will apply to all transactions**
Occasionally, there will be months with an additional lesson (additional Monday, Tuesday, etc) – one more than was paid for at the outset of each month. This additional lesson can be used in one of two ways.
1 – This additional lesson can be used as a “built-in” make up lesson once per quarter for lessons eligible to be made up.
2 – If you or your student do not have any make up time needed, we will proceed with the additional lesson as a PAID lesson and will initiate a one-time charge for that lesson.
Monthly fees are paid for the upcoming calendar month by automatic withdrawal. Upon registration, RMC will ask for credit card information to keep on file for monthly withdrawal. Monthly withdrawals will occur on the 1st of each month. Cards that are declined will need to be updated at your earliest convenience, as a fee of $10 will be added on to the monthly tuition if payment is not received by the 10th of the month.
Some music schools do not offer makeup lessons for missed lessons, however RMC does as a courtesy to our students. RMC requests that you provide 24 hours written notice (via email) for missed lessons to gain eligibility for a makeup lesson.
Make-ups are scheduled at the convenience of the coach and student and are valid for three months from the date of the original missed lesson. Make up lessons may be split into incremental minutes spread out over time or can be scheduled as a whole. Lessons can be “made up in advance” with sufficient notice and if mutually agreed upon by the student and coach.
Coaches are not required to make up lessons with less than the requested 24 hour notice. Missed make up lessons will not be made up. We do not honor makeup lessons when a student quits. No credits or refunds will be given for missed lessons with insufficient notice from the student or family.
Coaches missing lessons are required to provide RMC with seven (7) days written notice of the date being missed missed. RMC will first, attempt to provide a substitute. If RMC is unable to provide a substitute coach, then the coach must make up the missed lesson. If the lesson cannot be made up, at the convenience of the student and coach, RMC will refund the cost of the lesson to the student. Any coach continually missing lessons will not work at RMC, and RMC will work with the student to find another coach.
BREAKS + CLOSINGS
Make up time will be scheduled accordingly per these closings:
Fourth of July
Thanksgiving Break – November 22, 23, 24
Christmas Break – December 24 thru January 1
RMC offers lessons throughout the summer months (June & July). Students will keep the same time slots as they had during the school year, unless a change is specifically requested. If lessons are discontinued during the summer, there is no guarantee the slot will still be available in August again.
Lessons can be canceled at any time. Families will not receive any refund of payments previously made. For instance, if a student or family discontinues lessons on the 3rd of the month and they’ve paid on the 1st already, no refunds will be given. Though we will make every effort to work with students leaving RMC and/or planning to return after a break, we cannot hold or guarantee lesson time slots for students discontinuing lessons for more than one month.
Should you have any questions about our fees and policies, please call or email the Director of your location. You can find their information by hovering over the “Contact” drop down menu tab at the top of the page, then clicking the specific location where you or your student takes lessons.